Boarding Protocol
It is important we know your pets' individual needs prior to boarding. All boarding pets should use the following procedure.
- New to our facility? Obtain your pets' medical records.
- We must have medical records proving up to date vaccinations for boarding petsprior to booking a reservation.
- Call our office at 803-738-1515 to request a date for boarding.
- We will send an email with our Pre-Boarding Information Form to be completed.
- On this form, you will inform us of all dietary needs, medications, veterinary needs, or additional services (nail trims, baths, etc.) that you would like to have done during your pet's stay.
- Our staff will inform you if any additional services are unable to be completed during their stay.
- This must be done 48 hours prior to the day of reservation, otherwise the reservation will be canceled.
- Your pet can bring any of their toys/bedding from home, but it is not necessary. We have plenty of enrichment toys, bedding, and more to make your pet the happiest they can be while they are with us!
- On the day of boarding, you must bring your pet's food, separated by feeding for each meal they will eat during their stay.
- If you choose to not bring their food, there will be an additional charge of $5 per feeding to use our in-house food.
- Please call our office at 803-738-1515 with any questions or concerns about the boarding process and we will be happy to help!
Our boarding facility offers:
- Large, clean, elevated kennel area
- Play yard - taken outside 4 times daily
- Accommodate special dietary restrictions, administer medications and insulin injections
- Boarding staff certified in dog and cat first aid
- Access to staff veterinarian if a problem should arise or if annual vaccines or services are due
- Can board exotics, including birds - separate isolated environment
- Cat condos - separate room on our quiet 2nd floor, equipped with a TV and dedicated playtimes out of the condo
- Grooming/bath available before going home (additional fee)
Book your pet’s next stay: (803) 738-1515
If your pet requires medicine during their stay, all medicine must be in origins bottle.
